SHIPPING & RETURNS

SHIPPING POLICY

At The Stoned Alchemist, we are committed to ensuring your orders arrive promptly and securely. All orders are shipped via USPS Priority Mail, providing reliable and expedited delivery services. We process and dispatch all orders within 3 business days of purchase, ensuring you receive your items in a timely manner.

RETURN AND REFUND POLICY

At The Stoned Alchemist, your satisfaction is our priority. If your order arrives damaged or defective, please contact us within 30 days for an exchange; we'll cover the return shipping costs. For any concerns about product quality or dissatisfaction, reach out to our customer service team within 30 days of purchase to discuss possible solutions. However, please note that glass items are non-returnable. We strive to ensure you are delighted with your purchase.